Tempo Clothing Orders FAQ

Our estimated delivery timescales are as follows.

Worldwide delivery - 8/15 working days.

If you made a mistake with the shipping address, please email us ASAP at support@tempostreetwear.com . We are not reliable for any orders delivered to the wrong address.

If you would like to change the size, color or product after ordering, please email us ASAP at support@tempostreetwear.com . Products are fulfilled in 1 to 2 business days, so we will notify you by email if your request was accepted.

Once you have placed your order you will be directed to the order confirmation page. This will contain your order number and within 30 minutes you should receive your order confirmation email. Once our warehouse team has packed your order ready to be collected by the delivery service, you will receive your shipping confirmation email.

If your cart total is equal to or over the amount needed to qualify for free shipping (70€ / $77), the free shipping option will automatically be unlocked at checkout. If the free shipping option does not appear, this means that your cart total is not above the threshold for free shipping.

If you’re unable to place an order, it may be that there is an issue with some of the information entered at checkout. This can include:

• Your card details
• The billing address
• The security code (CVV) on the back of your card
• Incorrect address information
• Unable to ship to the address provided

If after checking these you’re still having trouble placing an order, it may be your bank preventing your order from going through. We recommend contacting them directly for further information.

Contact us at support@tempostreetwear.com if you need further assistance.